>Leadership Nugget – Cut Off Its Head!

>Here’s a great metaphor from an executive at H.B. Fuller (cited in John Miller’s book, Outstanding!: 47 Ways to Make Your Organization Exceptional

)

“…It’s a bad day for us when a snake slithers into the lobby and we all encircle the reptile to assess the situation, discuss where it came from, who let it in, and what species it is. It’s a good day when someone just grabs a shovel and cuts its head off.” http://rcm.amazon.com/e/cm?t=jacksjots-20&o=1&p=8&l=bpl&asins=0399156402&fc1=000000&IS2=1&lt1=_blank&m=amazon&lc1=0000FF&bc1=000000&bg1=FFFFFF&f=ifr